Privacy Policy

Introduction

PST Palm Springs Tree Services respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of information to provide and improve our services to you:

Personal Information

When you request a quote or contact us, we may collect your name, email address, phone number, property address, and details about the tree services you need. This information is provided voluntarily by you through our contact forms, phone calls, or email.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and pages viewed. This information helps us understand how visitors use our site and improve your experience.

Location Information

We may collect your general location information to determine if you are within our service area and to provide relevant local information.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide quotes for tree services
• To schedule and perform tree care services at your property
• To communicate with you about your service request or appointment
• To send invoices and process payments
• To improve our website and services
• To send occasional updates about our services, if you have opted in
• To comply with legal obligations and protect our rights

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Information Sharing and Disclosure

We may share your information only in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who help us operate our business, such as payment processors, scheduling software, or email service providers. These providers are contractually required to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law, court order, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

If our business is sold or merged with another company, your information may be transferred to the new owner as part of that transaction.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use secure servers, encryption for sensitive data transmission, and limit access to personal information to employees who need it to perform their jobs.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings and choose to disable them, though this may affect some features of our website.

Third-Party Links

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications
• The right to request a copy of your information

To exercise any of these rights, please contact us using the information provided below.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, how we use it, and whether we sell or share it. You also have the right to request deletion of your information and to opt out of any sale of personal information.

PST Palm Springs Tree Services does not sell your personal information to third parties.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete that information.

Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes described in this policy. After that, we will securely delete or anonymize your information unless we are required to keep it for legal or regulatory reasons.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new effective date. We encourage you to review this policy periodically.

Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: